| Where do we deliver?
We deliver to the following European countries: Denmark, Sweden, Finland, Latvia, Austria, Bulgaria, Poland, Czech Republic, Germany, Slovakia, Hungary.
If you are not located in one of the above countries but would like to purchase from Snuster, please contact us via email [email protected], we will consider your request individually.

| How much does the shipping costs?
Shipping is not included in the price of the item and depend on the country where the buyer is located.
Note that the customer is responsible for any possible additional customs charges, duties and taxes that may occur.

| How long does it take to get my order?
The expected delivery time is 2-3 business days for Baltics and 3-10 business days for the rest of EU.
We ship orders every business day to make sure you get your hands on fresh snus as fast as possible. We hand your package to the post within 24 hours from receiving your order, which delivers it to you in 2-10 business days depending on where you are in Europe. Note that we are not responsible for delays in delivery caused by the carrier or in case of customs control.
We strive to ensure your package reaches you as quickly and efficiently as possible. If you have any further questions or concerns about your shipment, please don’t hesitate to contact our customer support team via [email protected].

| How do I pay for my order?
We accept Visa, MasterCard and Maestro debit and credit cards.
You can pay securely with your Visa, MasterCard or Maestro credit or debit card. The payments are handled by a third party payment specialist and for maximum security Verified by Visa, MasterCard SecureCode and 3D Secure services are used. Your payments are processed instantly, so there is no waiting involved.

| Responsibility for Customs, Import Rules and Confiscated Parcels

By placing an order, the customer acknowledges that it is their sole responsibility to be aware of and comply with the import regulations and local laws of their country. The customer accepts all risks associated with ordering products that may be restricted or prohibited in their jurisdiction. We do not provide refunds, replacements, or compensation for parcels that are delayed, held, or confiscated by customs or other authorities.